Payment Policy

Last Updated: November 5, 2025

At DayRoutin LLC, we are committed to providing a secure, smooth, and transparent payment experience for all our customers in Germany and the United Kingdom. This Payment Policy explains how payments are handled, the options available, security measures, and all related processes to give you peace of mind when shopping with us.

By completing a purchase on our website, you agree to this Payment Policy, along with our Terms of Service and Return & Refund Policy

1. Introduction

We want you to shop confidently and safely. DayRoutin LLC processes all payments using secure, encrypted, PCI DSS-compliant gateways to ensure your financial information is protected.
This policy covers payment methods, currencies, VAT, refunds, and security practices for all orders shipped to Germany and the UK.

2. Accepted Payment Methods

We accept a wide variety of trusted payment methods to make your checkout simple and convenient:

• Visa
• Mastercard
• Maestro
• American Express
• UnionPay
• Klarna (Buy Now, Pay Later available)
• Shop Pay
• PayPal
• Google Pay

All payment providers are secure and PCI DSS-compliant, ensuring your data is safe. You can choose the method most convenient for you at checkout.

3. Currency and Pricing

• All prices are displayed in Euros (€) for both Germany and the UK.
• Prices include VAT, so there are no hidden tax charges.
• The total amount displayed at checkout is final.

Note: If your card is issued outside the Eurozone, your bank may apply a small foreign transaction fee. DayRoutin LLC does not charge these fees.

4. Taxes and VAT

• VAT is included in all product prices for Germany and the UK.
• Import duties or additional taxes are not applicable for standard shipping within these countries.
• Your invoice will clearly display the VAT portion for transparency and record-keeping.

5. Payment Authorization and Verification

• Payments must be authorised before your order can be processed.
• Orders may be delayed or cancelled if payment cannot be verified.
• For high-value or unusual orders, we may request additional verification to prevent fraud.

6. Order Confirmation

Once your payment is successfully processed, you will receive an email confirmation including:

• Order number
• Summary of purchased items
• Billing and shipping details
• Total amount paid

If you do not receive this email within 24 hours, please check your spam folder or contact social@dayroutin.com

7. Payment Security

Your payment safety is our priority:

• All transactions are protected using SSL (Secure Socket Layer) encryption.
• DayRoutin LLC does not store card information on our servers.
• Payments are processed securely through trusted providers: PayPal, Klarna, Shop Pay, and credit card processors.

8. Currency Conversion & Bank Fees

• Payments are processed in EUR.
• If you use a card issued in another currency, your bank may convert the payment at the current exchange rate and apply a small fee.
• DayRoutin LLC is not responsible for these bank charges.

9. Declined or Failed Payments

If your payment fails:

• Your order will not be processed until the payment is confirmed.
• Common reasons: insufficient funds, incorrect card information, or bank restrictions.
• Contact your bank or payment provider first, then reach out to social@dayroutin.com for assistance.

10. Refunds and Cancellations

• Orders can be cancelled within 24 hours before processing/shipping.
• Refunds are processed according to our Return & Refund Policy, usually within 7 business days (Monday–Saturday)
• Refunds include VAT. Shipping fees are refunded only if the item is damaged, defective, or sent incorrectly.
• Refunds are always issued to the original payment method.

11. Payment Disputes

• If you notice an unauthorised charge or mistake, contact us immediately.
• Avoid filing a bank or PayPal dispute before contacting us, as we can often resolve issues faster.
• Unauthorised disputes may lead to account suspension or cancellation of pending orders.

12. Third-Party Payment Providers

When you use PayPal, Klarna, or Shop Pay:

• Your transaction is also subject to the provider’s terms and conditions.
• Buyer protections and dispute resolution are governed by the provider.
• We encourage reviewing their terms for a complete understanding of your rights.

13. Fraud Prevention and Verification

• To prevent fraud, we may require identity verification or billing confirmation.
• This helps protect both the customer and DayRoutin LLC from unauthorized transactions.
• Verification information is handled securely and confidentially.

14. Refund Processing Time

• Once approved, refunds are processed within 7 business days (Monday–Saturday)
• Your bank or payment provider may require additional time to reflect the refund in your account.

15. Chargebacks

• Chargebacks should be avoided unless there is a valid reason.
• If a chargeback is initiated, we will provide all documentation to the payment provider.
• Repeated or fraudulent chargebacks may result in account suspension.

16. Contact Information

For any payment-related enquiries, please reach out to our support team:

Business Name: DayRoutin LLC

Address: DayRoutin LLC, 272 E Via Rancho Pkwy, Escondido, CA 92025, USA

Phone Number: +49 162 9248026

Email Address: social@dayroutin.com

Business Hours: 

• 9:00-20:00 (Monday – Friday), (GMT-05:00) Eastern Standard Time (New York)
• Saturday: 11:00–15:00, (GMT-05:00) Eastern Standard Time (New York)

17. Policy Updates

• DayRoutin LLC may update this Payment Policy at any time.
• Any changes will take effect immediately upon posting to this page.
• Please review periodically for updates.